Privacy Policy

Introduction

At Dune Consultant, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, visit our website, or interact with us.

By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to provide our visa consultancy services and improve your experience. This information may include:

  • Personal Identification Information: Name, address, phone number, email address, passport details, and other information related to your visa application.
  • Financial Information: Payment details, such as credit card numbers or bank account information, when you make a payment for our services.
  • Technical Information: Data about how you access our website, including your IP address, browser type, operating system, and usage data. This is typically collected through cookies and other tracking technologies.
  • Other Information: Any additional information you voluntarily provide to us during consultations or communications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To assist you with visa application processing, consultations, and document preparation.
  • Communication: To contact you with information about your visa application, provide updates, and respond to inquiries.
  • Payment Processing: To process payments and provide receipts for our services.
  • Improving Our Services: To analyze data and improve the content, functionality, and usability of our website and services.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure encryption protocols for data transmission.
  • Limiting access to personal information to authorized personnel only.
  • Regular monitoring of our systems for potential vulnerabilities.

While we strive to protect your information, please note that no security system is completely infallible, and we cannot guarantee the security of your personal data transmitted to or from our website.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party vendors who assist in providing our services, such as payment processors or email service providers, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our website. Cookies are small files that are stored on your device when you visit our site. These cookies help us:

  • Track website usage and preferences.
  • Improve website functionality.
  • Provide targeted advertising.

You can control cookie settings through your browser’s privacy settings. However, please note that disabling cookies may impact the functionality of certain features on our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt-out of receiving promotional emails or communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at the information provided below.

7. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under the age of 18, we will take immediate steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dune Consultant
Email: [email protected]